Hello! I’m Shaun, a PX/UX/UI Designer experienced in PropTech and FinTech. Adaptable across industries and focused on creating visually stunning, data-driven experiences that deliver award-winning results and high-impact conversions.
PX/UX/UI Design
RentPay
I crafted a platform with intuitive and stunning design that empowered renters in managing their rent payments, bills, savings and rewards.
This led to increased customer satisfaction, subscriptions, and average revenue, achieving business objectives while solidifying RentPay's industry standing.
2018 - 2024
Designed end to end UX/UI for RentPay | Rent payments, bill smoothing, store cash-back, rewards, credit building, short-term loan, savings buffer, partner integrations, and pay cycle matching with a vast array of payment options, including instant, WeChat, and Alipay options. Available on app and web platforms.
Increased active subscriptions by 40%, and average revenue per user by over 70% along with other significant metrics, through iterations, focus group feedback from users, new products and partner integrations.
Very proud for RentPay to win 'National PropTech of the Year 2024' after previously placing as a finalist in 2022 and 2023.
Rent
Designing for a great cause to empower and advocate for renters, I spend 13 years continuously delivering a platform, products and partner integrations to help renters throughout their whole lifecycle.
This led to millions renters moving with increased satisfaction, achieving business objectives while securing Rent's standing as the 3rd largest national platform and the largest dedicated one.
2011 - 2024
Designed end to end UX/UI for Rent | Search, renter and pet resumes, applications, bond loans, tenancy checks, renters insurance, blog, agent listings, and communications. As the sole designer for 13 years, guiding the company from startup through IPO to 8 years listed on ASX with a team of 20.
Scaling from 50k to 750k monthly active users and achieving 2 million renter resumes. Continuously iterated to improve over 20 goal funnels through A/B testing, SEO, page performance, and IA accessibility refinements. Increased product conversions on the app by 150% on release and a further 60% after along with numerous impactful increases year on year to onboarding, search, products and partner integrations. Led Rent to be the first national PropTech portal to receive Google's 'mobile friendly' tag.
Very proud for Rent to launch and maintain 4.9 stars on iOS and Android marking it as the highest rated Real Estate search portal globally.
Brands worked with
Having aways strived for high quality execution, has led to working consistently with many amazing brands and products. Notable achievements prior to Rent involve helping a personal client grow from 11 to over 450 franchises. Winning three Australian Marketing Institute Awards for Panasonic and SKY in collaboration Saatchi and Saatch. Nomination in NZ print awards. Adidas national project success leading it to be rolled out internationally.
I’m a PX/UX/UI Designer experienced in PropTech and FinTech. Adaptable across industries and focused on creating visually stunning, data-driven experiences that deliver award-winning results and high-impact conversions.
I’m a big-picture systems thinker with an obsession for crafting finer details, ensuring each design decision moves things forward. Throughout my career I’ve had the pleasure of working with amazing cross-functional teams, bringing creative solutions and delivering business goals and high conversions to each project.
What sets me apart is my relentless pursuit to ensure any project I’m working on is head and shoulders above the competition. I’m not a cookie cutter.
My design adventure has taken me from New Zealand, to Australia in Melbourne and Perth. When I’m not working on projects, I love exploring emerging AI toolings.
Impact and achievements:
- RentPay | Winner of ‘National PropTech of the Year 2024’
- Rent | 4.9 stars with 50k reviews making it globally the worlds highest rated Real Estate app
- Rent | Sole designer for 13 years, guiding the company from startup through IPO to 8 years listed on ASX.
- CrestClean | Growing from 11 to 400 franchises with 3 years featured in Deloitte Fast 50.
- Panasonic | Winner two years running at AMI Awards for ‘Best long term staff incentive scheme’.
- Sky TV | 3rd place for ‘Best media advert’.
